The terms governing your use of our website and services.
By accessing and using the website onlinesmarty.solutions (the "Website") or engaging our services, you agree to be bound by these Terms and Conditions (the "Terms"). If you do not agree to these Terms, you must not use our Website or services.
These Terms constitute a legally binding agreement between you ("you", "your", "the Client") and Online Smarty Ltd ("we", "us", "our", "the Company"). We reserve the right to update these Terms at any time. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.
Online Smarty Ltd provides digital marketing and technology services, including but not limited to:
The specific scope, deliverables, timelines, and fees for any project will be set out in a separate written proposal, statement of work, or service agreement agreed between us and the Client prior to commencement of work.
All content on this Website, including but not limited to text, graphics, logos, images, icons, software, designs, and code, is the property of Online Smarty Ltd or its licensors and is protected by United Kingdom and international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from this Website without our prior written consent.
You retain ownership of all content, materials, and intellectual property that you provide to us for the purpose of delivering our services ("Client Content"). By providing Client Content to us, you grant us a non-exclusive, royalty-free licence to use, reproduce, and modify such content solely for the purpose of performing the agreed services.
Unless otherwise agreed in writing, ownership of project deliverables (such as website designs, code, and marketing materials) will transfer to the Client upon full payment of all applicable fees. Until full payment is received, all deliverables remain the property of Online Smarty Ltd.
We reserve the right to display completed work in our portfolio, case studies, and marketing materials, unless otherwise agreed in writing. We will not disclose confidential business information without your consent.
To the maximum extent permitted by law, Online Smarty Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, business, or anticipated savings, arising out of or in connection with your use of our Website or services.
Our total aggregate liability to you for any claims arising out of or in connection with these Terms or our services shall not exceed the total fees paid by you to us in the twelve (12) months immediately preceding the event giving rise to the claim.
We are not liable for the actions, content, or performance of third-party services, platforms, or tools used in the delivery of our services (including, but not limited to, web hosting providers, domain registrars, search engines, social media platforms, and AI providers). We will, however, exercise reasonable care in selecting and managing third-party providers.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law, including the Consumer Rights Act 2015 where applicable.
You may cancel a project at any time by providing written notice to info@onlinesmarty.solutions. In the event of cancellation:
We reserve the right to cancel or suspend services if:
If you are a consumer within the meaning of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you may have additional cancellation rights. Please contact us for further information.
Our Website is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that:
Where we provide estimates of expected results or performance metrics, these are given in good faith based on our experience and available data, but are not guarantees.
When engaging our services, you agree to:
Both parties agree to keep confidential any information received from the other party that is reasonably understood to be confidential or proprietary. This obligation does not apply to information that is publicly available, already known to the receiving party, or required to be disclosed by law.
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you are a consumer based in the European Union, you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these Terms affects your rights as a consumer under EU consumer protection legislation.
If you are an EU consumer, you may also be entitled to refer any dispute to the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.
In the event of any dispute arising from these Terms or our services, both parties agree to attempt to resolve the matter amicably through good-faith negotiation in the first instance. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue formal legal proceedings as set out in Section 11.
Nothing in this clause prevents either party from seeking urgent injunctive or equitable relief where necessary.
Neither party shall be liable for any failure or delay in performing their obligations under these Terms where such failure or delay results from circumstances beyond their reasonable control, including but not limited to natural disasters, pandemics, government actions, power failures, internet outages, or acts of terrorism.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from these Terms, and the remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy, Cookie Policy, and any separate service agreement or statement of work, constitute the entire agreement between you and Online Smarty Ltd in relation to the subject matter hereof and supersede all prior agreements, representations, and understandings.
If you have any questions about these Terms, please contact us:
Last updated: April 2026